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Upgrade to the New First Citizens Visa Debit Card!

With your free card upgrade you can enjoy:

  • Enhanced Fraud Protection
  • Speed and convenience


To upgrade your current debit card to our new First Citizens Visa Debit Card, you are required to provide the following updated contact information and other banking details:

  • Two (2) forms of current valid photo identification (Passport, Driver’s license or National ID Card)
  • A recent Utility Bill (evidencing proof of address)
  • A recent copy of your pay slip/source of income (not more than 3 months)
  • Contact details: Email address, Home and Mobile numbers


You may submit this information at any of our branches, or you can have your documents notarized then emailed to us at



For more information

For our Visa Debit FAQs click here or for further information email us at or call 431-4577.

  • First Citizens Fifty Plus
  • Personal Lending
  • First Citizens Smart Start
  • Visa Classic and Gold
  • Merchant services
  • Mastercard