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Contact Us

We are ready to listen.

If you need to ask us a question or simply locate the nearest Banking Centre to you, contact us and we will get back to you as soon as possible.

Please note that account related enquires should not be submitted using this form.


Internet emails are not necessarily secure as information could be intercepted, lost or destroyed. Please do not email any personal or account related information.

How can First Citizens help you?

Select at least one checkbox below in each category for information.







  • First Citizens Fifty Plus
  • Personal Lending
  • First Citizens Smart Start
  • Visa Classic and Gold
  • Merchant services
  • Mastercard